Shubham Shukla

Applied AI @ Nordstrom · Multimodal Models · Evaluation

Building and evaluating multimodal models and AI agents.

Shubham Shukla

Happy to talk about multimodal AI, evaluation, LLM agents, and recommendation systems.

// about

At Nordstrom, I work on multimodal models, agents, and recommendation systems. Most of my favorite problems are about whether something works. For the style filters customers shop with, I set the thresholds. For NordAssist, our agentic assistant, I owned the architecture decision. I also study when a model's judgment can stand in for a person's.

Part of this comes from my work in healthcare. At Weill Cornell Medicine, I built an NLP dashboard for radiologists. At HealthTap, my models flagged risky answers from a network of 90,000+ doctors. In both places, a model's mistake could land on a patient. That's where I learned to ask for evidence before trusting a model. It still shapes how I work.

I have an M.S. from Cornell, focused on AI. I review for ML and NLP workshops. I also moderate generative AI sessions at the AI4 conference.

// selected papers

// news

  • Aug '26 Moderated RAG systems session at AI4 2026
  • Jan '26 Paper accepted as an oral at the WACV 2026 Physical Retail AI Workshop
  • Oct '25 Our team's NordAssist agents featured in a GitHub Universe 2025 session (TechTarget)
  • Aug '25 Moderated Generative AI panel at AI4 2025
  • Apr '25 Invited speaker, USF Data Science Speaker Series
  • Aug '24 Panelist at AI4 2024, Computer Vision & GenAI
  • Aug '23 Panelist at AI4 2023, Advanced NLP

// service

Workshop Reviewer
NeurIPS · ACL · EMNLP · ICLR · COLM
Judge
CODiE Awards (SIIA) · Conrad Challenge
Open Source